Privacy Policy
We are pleased about your interest in the Schaeffler Group (Schaeffler AG and affiliated companies)
and our products. The protection of your privacy when using our online offer is very important for us.
If personal data is processed, we observe the applicable data protection laws.
I. General information about data processing
1. Scope and purpose of processing of personal data
In principle, we collect and use your personal data only insofar as it is necessary to provide a functional
website as well as our content and services offered on the website. Your personal data is regularly
collected and used only after your consent. An exception to this applies in cases where the processing
of the data is permitted by law.
2. Legal basis for data processing
Processing of your personal data is based on the EU General Data Protection Regulation (GDPR) and
the German Federal Data Protection Act (BDSG).
If you have given your consent to the processing of personal data for specific purposes, the legal basis
for processing of personal data is Art. 6 (1)(a)GDPR. You can withdraw your consent at any time. Please
remember that the withdrawal is only effective for the future. Processing based on consent before its
withdrawal is not affected.
Processing of personal data in the context of the performance of a contract to which you are a party
or in order to take steps prior to entering a contract at your request is based on Art. 6 (1)(b)GDPR. The
purposes of data processing are governed by the respective contract documents and the subject
matter of the contract.
If processing of personal data is necessary to comply with a legal obligation to which we are subject,
Art. 6 (1)(c)GDPR serves as a legal basis.
If processing is necessary for the purposes of the legitimate interests pursued by Schaeffler or by a
third party (e.g. to establish or defend legal claims; to ensure IT security; to prevent crimes; to conduct
business and to further develop services and products) and if your interests, fundamental rights and
freedoms as data subject do not override the aforementioned interest, Art. 6 (1)(f)GDPR serves as the
legal basis for processing.
3. Data erasure and retention period
We process and store your personal data for as long as this is necessary to satisfy the respective
purpose. In addition, such storage may take place in order to comply with a legal obligation by Union
or Member State law, regulation or other provision to which we as controller are subject. If the data is
no longer necessary or if a storage period prescribed by the aforementioned standards has expired,
your data will be deleted regularly after 10 years or, in exceptional cases, after 30 years.
4. Access to personal data within the Schaeffler Group and by third parties
Within the Schaeffler Group, those entities gain access to your data who require it as a part of “least
privilege” (assignment of user rights to the lowest possible extent) and the “need-to-know” principle
(knowledge of data only if necessary).
We may only transfer data to third parties outside the Schaeffler Group if this is necessary, if statutory
provision so requires, if you have given your consent or if any commissioned processors have agreed
to comply with the requirements of the GDPR and the BDSG.
Under these conditions, recipients of personal data may be: competent internal specialist departments
(e.g. Industry Marketing) and external service providers (e.g. FA Business Solutions GmbH, CloudLab
Sales & Management GmbH, Borek media GmbH), if necessary.
5. Transfer of personal data to a third country or to an international organisation
A transfer of data to countries outside the EU/EEA (so-called third countries) will only take place as it
is necessary or required by law, you have given your consent or as part of data processing by a
processor. If service providers in third countries are deployed, in addition to written instructions, they
are required to comply with data protection standards in Europe by agreeing on the EU standard
contractual clauses.
6. IT security and links to third party websites
The Schaeffler Group uses technical and organisational security measures to protect your data that we
manage against accidental or intentional destruction, manipulation, loss or access by unauthorised
persons. These safeguards are constantly being developed in accordance with the respective new
technical possibilities.
Our websites may contain links to the websites of other providers. Our Privacy Policy does not apply
to these websites.
7. Obligation to provide personal data
While entering into a contract, you must provide the personal data that is necessary to establish,
implement and terminate the contract and to satisfy the resulting duties or that Schaeffler must collect
due to legal provisions. Without these data no contract with Schaeffler can be concluded.
If we provide you with offers and services on this website that you can voluntarily use, there is no duty
to provide your data to us, but without your personal data, you may not be able to use our offers and
services.
8. “Profiling” and automated decision-making
We do not use fully automated decision-making pursuant to Art. 22 GDPR. Schaeffler basically does
not use “profiling”. If we use it in individual cases, we will inform you about this separately, if it is
required by law and – if necessary - obtain your prior consent.
9. Sources of your personal data
We use data that we receive from you.
II. Data processing operations during the provision of the website and the creation of log files
When you visit our website, our web servers obtain and collect the name of your Internet service
provider, your IP address, the website from which you are visiting us, the websites you visit on our
website, and the date and duration of the visit as standard. This data is stored in the log files of our
systems. However, the use of the IP address is limited to the technically necessary extent and is
abbreviated and therefore used only anonymously, so that it is not possible to assign the IP address
to a user. The data is not merged personal data.
The legal basis for the temporary storage of data is Art. 6 (1)(f)GDPR.
The temporary storage of the abbreviated IP address by our systems is technically necessary to
enable delivery of the website to your end device. Storage in log files is done to ensure the
functionality of the website. Data is not being analysed for marketing purposes in this context. For
these purposes, we have legitimate interest in processing of data according to Art. 6 (1) (f) GDPR.
The collection of data for the provision of the website and the storage of data in log files is essential
for the operation of the website. Therefore, there is no possibility for you as a user to object to such
processing.
III. Data processing in respect of services offered on the website
On our website various services are offered, for the use of which we request personal data from you.
In this context, it is always optional for you to provide us with personal data.
1. Ordering publications
You can order publications offered on this website. To order, you must fill your title, first name, last
name, company, street name, zip code, city, federal state, e-mail address, and telephone number
into corresponding input mask. We will store this personal data and also transfer it to FA Business
Solutions GmbH, Zirkusweg 2, 20359 Hamburg (FABS) to store it there as well. At the time of sending
your order, the date and time of your entry will also be stored.
FABS prints and sends the ordered publications directly to you by post. The personal data will be
used by us and by FABS exclusively for processing your orders.
The legal basis for processing of personal data is Art. 6 (1)(b) GDPR.
Deletion at FABS takes place after the ordering and shipping process has been completed and there
are no longer any legal retention periods.
You have the right to withdraw your consent to the processing of personal data at any time by sending
an e-mail to dataprivacy@schaeffler.com. In this case, all personal data stored as part of the contact
will be deleted with effect for the future. Depending on the time of your withdrawal, we may not be
able to provide you with the ordered publications.
During the ordering process cookies are placed on your terminal device for storing your shopping cart.
Further information on the cookies used can be found in our Cookie Policy (LINK).
2. Use of our contact and request forms
The website has contact and request forms that can be used to contact us electronically.
To use the contact forms, you must fill mandatory information in the respective input mask marked by
an asterisk (e.g. your e-mail address). All other information is optional for you. This personal data will
be sent to a department of our company that is responsible for processing and stored in our systems.
At the time of sending your message, the date and time of the entry will be saved. We will obtain your
consent for processing of the data during the inquiry process.
The data filled in the input mask will be used exclusively to process your inquiry.
The legal basis for the processing of your personal data is Art. 6 (1)(a)GDPR.
The data will be erased as soon as the communication process is completed.
You have the right withdraw your consent to the processing of personal data at any time to by sending
an e-mail to dataprivacy@schaeffler.com. In this case, all personal data stored as part of the contact
will be deleted with effect for the future. Depending on the time of your withdrawal, we may not be
able to answer your request.
3. Use of the Schaeffler info service offers
On the website we offer the possibility to register for Schaeffler info service offers free of charge.
When you register for Schaeffler info service offers and give your corresponding consent, you will
receive advertising and information (e.g. newsletter, invitations to trade fairs and events, information
about products, services, offers and promotions including opinion polls and company news) of the
Schaeffler Group, for example, by e-mail, telephone, SMS and/or instant messenger services, such as
WhatsApp, to the contacts provided by you when registering for the info service offers via an input
mask. In order to use the info services, you need to provide your e-mail address and other information
marked as mandatory in the input mask, such as: name, company and telephone number. This data is
being collected to send you the advertising and information. For this purpose, we may also engage
third parties (service providers) with whom we have a data processing agreement, and transfer your
data to any of these third parties. After submitting the registration form, you will receive from us a
confirmation e-mail to the e-mail address you provided. The registration will only take effect if you
confirm it by clicking on the link in the e-mail.
The legal basis for the processing of your personal data after registration is Art. 6 (1)(a)GDPR.
The data will be erased as soon as it is no longer necessary for the purposes of its collection. Therefore,
the data will be stored as long as the registration for the info service is active. You have the right to
withdraw your consent to the processing of the personal data at any time by sending an e-mail to
unsubscribe@schaeffler.com or by clicking the “unsubscribe” link in received messages, with effect for
the future, thereby deregistering from the info service. In this case, all personal data stored for
communication will be erased. The withdrawal of consent does not affect the lawfulness of processing
based on this consent before its withdrawal.
4. Creation of a user profile for individualised advertising and information
We want to provide you with as individual offers as possible. We would like to use the information
about your user behaviour that you provide and generate automatically when you visit our website in
order to create advertising tailored to you and your interests. For this purposes, we request your
separate consent to the creation of a personalised user profile.
IV. Use of cookies
We use cookies to enable you to make the best possible use of the website. Cookies are text files that
are stored in the Internet browser or saved by the Internet browser on the terminal device of the user.
If a user visits our website, a cookie can be stored on the user’s operating system. This cookie contains
a characteristic string that allows clear identification of the browser when the website is accessed
again.
In the following, we provide you with general information about the use of cookies on our website and
the associated processing of personal data. For further information on specifically used cookies,
please refer to the Schaeffler Cookie Policy (LINK) published on this website.
We use cookies to make our website more user-friendly. Some elements of our website require the
requesting browser to be identified even after a page break.
In addition, we use cookies on our website to allow the analysis of the user’s surfing behaviour.
When visiting our website the user is informed about the use of cookies and referred to this privacy
policy.
The purpose of using technically necessary cookies is to simplify the use of our website for the users.
Some features of our website cannot be offered without the use of cookies. It is necessary that the
browser is recognised even after a page break. The user data collected through the technically
necessary cookies will not be used to create user profiles. Further information can be found in the
Schaeffler Cookie Policy.
Analysis cookies are used to improve the quality of our website and its content. Analysis cookies show
us how the website is used, so that we can constantly optimise our offer. Further information can be
found in the Schaeffler Cookie Policy.
The legal basis for the processing of personal data using cookies is Art. 6(1) (f) GDPR.
Cookies are stored on the terminal device of the user and transferred from it to our website. Therefore,
as user, you have full control over the use of cookies. You can disable or restrict the transmission of
cookies by changing the settings in your Internet browser. Already saved cookies can be deleted at any
time. This can also be done automatically. If cookies are disabled for our website, it may not be possible
to use all features on the website.
V. Your rights as data subject
If your personal data is being processed, you are the data subject pursuant to the GDPR and you have
the following rights:
1. Right of access (Art. 15 GDPR)
Upon request you can obtain from us confirmation from us as to whether or not your personal data is
being processed by us. If this is the case, you can request us to give you access to the information
provided for by law (see Art. 15 (1) GDPR). We will also notify you of appropriate safeguards pursuant
to Art. 46 GDPR in the context of data transfer, in case your personal data is being transferred to a
third country or to an international organisation. There are restrictions according to Sections 34 and
35 BDSG.
2. Right to rectification (Art. 16 GDPR)
You have a right to rectification and/or completion if the processed personal data is inaccurate or
incomplete. We have to rectify the data without due delay.
3. Right to restriction of processing (Art. 18 GDPR)
Provided that the legal requirements are met (see Art. 18 (1) GDPR), you have the right to restrict
processing of your personal data. For consequences of the restrictions please refer to Art. 18(2) and
(3) GDPR.
4. Right to erasure (Art. 17 GDPR)
You have the right to demand from us erasure of your personal data without undue delay, and we are
obliged to immediately erase this data if any of the reasons pursuant to Art. 17 (1) GDPR applies. The
right to erasure does not apply in cases of Art. 17 (3) GDPR. Furthermore, there are restrictions
pursuant to Sections 34 and 35 BDSG.
5. Right to notification
If you have exercised your right to rectification, erasure, or restriction of processing, we are obliged to
notify each recipient to whom the personal data have been disclosed of this rectification, erasure, or
restriction of processing, unless this proves impossible or involves disproportionate effort. We have to
inform you about those recipients upon your request.
6. Right to data portability (Art. 20 GDPR)
You have the right to receive your personal data that you have provided to us in a structured,
commonly used and machine-readable format. For details please refer to Art. 20 GDPR.
7. Right to object (Art. 21 GDPR)
You have the right to object at any time to the processing of your personal data that is based on Art. 6
(1)(e) or (f)GDPR on grounds relating to your particular situation. Further details can be found in Art.
21 GDPR.
In addition, you have a right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR
in conjunction with Section 19 BDSG.
VI. Name and contact details of the controller
Schaeffler AG
Industriestraße 1-3
91074 Herzogenaurach
Deutschland
Telefon: +49 9132 82-0
Fax: +49 9132 82-4950
E-Mail: info@schaeffler.com
VII. Contact details of the data protection officer
Schaeffler AG
Data protection officer
Industriestraße 1-3
91074 Herzogenaurach
Deutschland
Telephone: +49 9132 82-1476
Fax: +49 9132 82-5901
Email: Dataprivacy@schaeffler.com
Status: Version 1.0, 14.12.2020